The subtitle for this blog is not a joke.
I’m one of those introverted people best suited for solitary intellectual and creative pursuits, or for creative collaboration with a few close colleagues.
Having to be nice to anyone who walks up to the reference service desk requires assembling a courteous, helpful—did I say subservient?—persona.
Hence the subtitle.
Can I turn my private grouchiness into essays for library professionals, essays that might actually be encouraging?
See “Customer Service for curmudgeons” as an exemplar of my attempts.
Some of these posts were discouraged recession era “news reportage” about budget cuts, but more of them are meant as genuine cheer-leading for library folk—though, granted, out of left field (I am left-handed).
I take a couple of themes very seriously:
- First, the quality of human interactions between library professionals and their clients is far more important than collections or technology.
- Second, the primary mandate of public libraries is to ensure free access to essential information, together with instruction on how to use it effectively, to those who cannot otherwise get or afford it (see “Poor Richard Redux: A Manifesto“).
These selected rants—and the whole blog, for that matter—are meant to get at the heart of genuine librarianship, which I believe requires authenticity, integrity and compassion.
And a sardonic sense of humor.…
- Our war against ourselves 7/19/2013
- Resilience 11/21/2012
- Black Border 9/9/2012
- Phyllis Diller: 1917-2012 8/22/2012
- Can I Go Home Now? – Deluxe Edition 3/24/2012
- “Today, average is officially over” 1/25/2012
- Deeper Thoughts 11/18/2008
- Daikon Radishes 11/15/2008
- Summing up 9/14/2008
- Maurice Sendak 9/12/2008
- Digital Refugees 8/16/2008
- Digital Immigrants 8/15/2008
- Post-capitalism 7/18/2008
- Poor Richard Redux 7/8/2008
- Customer Service for curmudgeons 6/28/2008
- Neo-Luddite Web 2.0 6/25/2008http://surlylib.blogspot.com/2012/08/phyllis-diller-1917-2012.html